TERMS & CONDITIONS
Plans sold are strictly NON- REFUNDABLE.
There will be no refund for any UNUSED
lessons past validity date.
for each Campus class opens
: 3 Months Prior
for each Online class opens
: 1 Month Prior
for each Online/Campus class closes
: 3 Days prior at 9:00 AM
Cancellation of all classes have to be made 2 Days prior
to the scheduled date & time
, Lesson credit will be returned to account
Cancellation less than 2 Days prior to scheduled lesson is not allowed and will lead to forfeiture of lesson creditLate/ No Show
If student is late by more than 15
minutes after the start of booked lesson, student will not be allowed into the class and lesson credit will be deducted from student's plan.
Failure to show up for booked lesson will result in deduction of credi
t from account.
There will be no replacement classes
for missed sessions.Absence due to Illness
If your child is sick and unable to attend a lesson, do fill up the form here
to notify us.
If your child does not
have a Medical Certificate, the credit
will be returned
to your account.
If your child has
a Medical Certificate
issued by the doctor to cover for the lesson's date, upload a copy of the Medical Certificate onto our website.
We will return
to your account extend
your plan's validity by 1 week
Do upload you child's valid Medical Certificate here
The "Upload MC" function can be found on our homepage
, scroll all the way to the bottom and you will see it on the bottom right hand corner.Suspension Policy
For anyone who bought at least 15 credits (cumulative), we will allow a 4 lessons suspensions with a valid reason.
Subsequently, we will deduct 1 credit for every 4 lessons (or part thereof) of suspension.
Total Suspension should no exceed 12 lessons.
*In a situation where physical classes cannot be conducted due to regulatory requirements or other similar unforeseen circumstances,
1) Plans will be suspended (validity extended)
2) Physical class credits converted to online lesson credits
3) Plans transferable at a transfer fee.EFFECT OF NOTICE AND CHANGES TO NOTICE
We may revise the terms and conditions from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Effective date : 1 Jan 2020
Last updated : 5 July 2021